IT Consulting
Assessments, architecture, and roadmaps aligned with your budget.
- Discovery & documentation
- Solution design
- Project scoping
GenNex IT Solutions • Manatee–Sarasota • Tampa Bay • Remote
IT services & consulting that keep your business running.
Secure networks, Wi-Fi, VoIP, cabling, cameras, and cloud—built with clean documentation, security-first configs, and practical automation.
Network & Wi-Fi
Managed IT
VoIP
Cabling
Security Cameras
Microsoft 365
Security-firstMFA • VLANs • VPN • Backups
DocumentedDiagrams • Configs • Runbooks
Fast responseSame-day triage when possible
IT Services & Consulting
Projects or ongoing support—designed for reliability, security, and clean operations.
Managed IT
Proactive monitoring, patching guidance, and helpdesk-style support.
- Endpoint hygiene
- Monitoring & alerts
- Monthly review
Network Infrastructure
Switching, routing, and Wi-Fi built for performance and resilience.
- Core/edge switching
- Firewalls & VPN
- High-availability design
Network Configuration
Hardened configs following best practices and change control.
- VLANs, QoS, ACLs
- IP plan & DHCP/DNS
- Backups & versioning
Business VoIP
Cloud PBX selection, install, and training with QoS for voice.
- Porting & rollout
- Auto attendants
- Call queues & routing
Voice & Data Cabling
Clean, labeled copper/fiber for new builds and expansions.
- CAT6/CAT6A & fiber
- Rack/patch panels
- Certification & labeling
Security Cameras
Surveillance solutions with proper placement, storage, and remote access.
- IP cams & NVRs
- PoE switching
- Secure remote viewing
Microsoft 365 & Cloud
Email, identity, and collaboration configured securely.
- Migrations
- MFA & conditional access
- SPF/DKIM/DMARC
ServeLynx Service Management Platform
ServeLynx is our in-house web platform for service businesses—customers, scheduling, quotes, invoicing, payments, inventory, and warranty tracking in one place.
servelynx.app / dashboard
Upload a screenshot and replace
SERVELYNX_SCREENSHOT_URL.
Customers & scheduling
Appointments, confirmations, reminders, technician availability.
Quotes, invoices & payments
Quote → invoice flow, discounts, taxes, receipts.
Inventory & warranties
Stock, serials, warranty status, attachments.
Built by a service company
ServeLynx is designed around real workflows: fewer missed details, faster dispatch, and shorter time from first call to paid invoice.
Want this to feel “SaaS-level”? Add 1–2 screenshots and a short 60–90 sec demo video.
Industries
We support multi-location operations and teams that need reliability.
Professional Services
Manufacturing
Logistics
Retail
Healthcare Clinics
Hospitality
Experience with remote sites across Florida (Bradenton, Sarasota, Brandon, Palmetto, Groveland, Orlando).
Why GenNex
Practical engineering, security-first, and clean documentation—plus automation where it actually helps.
Documented
Security-first
Vendor-neutral
Automation-minded
Engineering-first
Designs you can operate: labeled racks, versioned configs, tested failover, clear runbooks.
Security by default
Least privilege, MFA where applicable, segmentation, and encrypted backups baked in.
Right-sized
Recommendations that fit your stage and budget—only what solves the problem well.
Accountability
Clear scope, success metrics, and a single point of contact. If it breaks, we own the fix.
Automation-minded
Remove repetitive work and connect tools—from email and tickets to ServeLynx workflows.
Clean handoff
Diagrams, SOPs, and training so your team isn’t guessing on day two.
Recent Projects
Examples of outcomes we aim for—stability, speed, and clarity.
Multi-site VPN Rollout
Connected 6 locations with resilient site-to-site VPN and centralized policy.
- Reduced carrier dependency
- Centralized access control
- Documented failover
Wi-Fi Redesign
Predictive planning plus validation to eliminate dead zones and improve roaming.
- Channel plan + tuning
- Guest isolation
- Coverage confidence
Microsoft 365 Migration
Staged cutover, identity hardening, and user onboarding with minimal downtime.
- MFA rollout
- SPF/DKIM/DMARC
- Training + SOPs
Camera System Upgrade
Modern NVR + secure remote viewing with clean cable management.
- PoE switching
- Retention planning
- Least-privilege access
FAQ
Quick answers to common questions.
Do you work with existing gear?
Yes. We evaluate your current stack and reuse what is reliable and supportable.
Can you migrate our data into ServeLynx?
Yes. We can import customers, services, quotes and invoices from CSV/Excel. We map fields, run a test import, and get your approval before going live.
What support do we get?
Email and phone support during business hours. Critical issues get after-hours response. Updates and minor tweaks are included in the plan.
Do you offer on-site service?
Yes. We cover Manatee–Sarasota and Tampa Bay. We also support remote clients.
How do you price projects and managed services?
Fixed-scope for projects and monthly for managed services. You will get a clear written quote.
Can you coordinate with our ISP and vendors?
Yes. We handle carrier turn-ups, number porting, and vendor escalations.
How do you handle warranties and documentation?
Hardware per manufacturer warranty. We deliver diagrams, configs, and SOPs so your team has the details.
How is our data secured?
Networks follow least privilege and segmentation. ServeLynx uses HTTPS, scheduled backups, and role-based access. Security notes available on request.
Can we export our ServeLynx data?
Yes. Customers, quotes, invoices, and inventory can be exported to CSV or PDF. You own your data.
Do you support multi-location setups?
Yes. We design multi-site networks and ServeLynx can separate inventory, pricing, and staff access by location with company-wide reporting.
Tell us what you need
Share a few details and we’ll follow up with a short plan and estimate.